Please allow 1-2 business days for the processing of any order. Please allow additional time for delivery. This applies to orders being shipped using any offered shipping method. Any order placed on Saturday, Sunday and/or holiday will be processed on the following business day. Realigntech.com.au processes and ships orders Monday – Friday (excluding holidays). Properly completed orders submitted prior to 12:00pst will begin processing the same business day. Orders received after 12:00 pm will begin processing the next business day.
Realigntech Australia Customer Service
Hours: Monday-Friday 8am-5pm EST 51 Sandgate Road, Albion Qld 4010
36 Nariel Street, Albion QLD 4010 (for Deliveries only)
Mail: PO Box 203, Albion Qld 4010
Tel: +61 7 3262 5033 Fax: +61 7 3262 5099
All Realigntech Products May Be Returned Or Exchanged Within Thirty (30) Days Of Purchase.
Realigntech will process your refund, typically within seven (7) business days of receipt of merchandise. Return item(s) may not be washed and must be in good condition (determined by Realigntech).
Return & exchange item(s) must be returned in original packaging and tags.
Item(s) marked final sale and customized orders may not be returned or exchanged for any reason.
Where possible we recommend you take advantage of our FREE in store returns.
Our team will be more than happy to help you with your return on the spot and assist you with finding an alternative to completely satisfy your needs.
Remember to take your proof of purchase (a copy on your smart phone will do).
Our store is located at 51 Sandgate Rd, Albion QLD 4010 and operates between 8:00am – 4:30pm (QLD time), Monday to Friday (public holidays excluded).
If returning to store isn’t the most convenient option for you, we ask that you complete the return exchange form (link above).
Returns need to be sent back to the following address:
Realigntech 36 Nariel Street Albion QLD 4010
When we receive your items, they’re inspected and then your exchange/refund is processed. If there are any issues with your return (like they don’t meet the criteria above), we’ll be in touch.
At Realigntech, we expect our products to be free of manufacturer defects. However, should you have a warranty issue, return the item to us for evaluation. We will repair it if possible or replace all valid warranty items within sixty (60) days of purchase. Normal wear and tear, modifications, alterations, negligence, damage and use for a purpose other than for which it was designed, are not covered by the Realigntech Warranty.
Returns & warranty excludes shipping costs.
If you have any further questions please contact our team.